Help
FAQs
- Do I need an account?
- No. Name, email, pay. QR lands in the inbox.
- When do I get tickets?
- After Stripe confirms payment. Usually a couple of minutes. Check spam if it's quiet.
- Can I get a refund if I can't go?
- Usually no — it's a night, not a jumper. Cancelled or postponed shows are different. Read the refund policy.
- What cards work?
- Whatever Stripe offers in NZ. Visa, Mastercard, Apple Pay, Google Pay most of the time.
- How do I put a show on?
- Email us. We'll set up the page, tickets, and door scanner.